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Privacy Policy

The last update to our Privacy Policy was posted on March 9th, 2021. This document governs the privacy policy of our Website, www.tridentweapondesign.com, and all affiliated websites. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our Website.

Definitions

“Non-Personal Information” (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser.

“Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, address, phone number, credit card information, and other related information that you provide to us.

Our Commitment to Your Privacy

Our Privacy Policy tells you what PII we may collect from you, how we may share your PII, and how you can limit our sharing of your PII.

My Company is committed to the security and privacy of all our customers. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable online experience.

My Company and our affiliates respect your privacy and recognize the need for appropriate protection and management of your PII you share with us.

Links to Other Websites

Our Website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience.

You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies of these websites to see how they treat your personal information.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website. As a visitor to our Website, you can browse our Website to find out more about us. You are not required to provide us with any PII as a Visitor.

However, if you register as a Member to use our Website, you must provide PII in order for us to provide you with various features and/or functionality from our Website. As a Member, we collect your PII in the following ways:

At Member Registration

When you register for membership, we collect your name and email address {and other information listed}.

Online Forms

There may be online forms used in our Website. The information you enter into these online forms may contain PII.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered NPI. We may also collect any of the following:

Cookies

Our Website uses “Cookies” to identify the areas of our Website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place PII in Cookies.

Web Beacons

We may also use a technology called, web beacons, to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Our Web Beacons are not used to track your activity outside of our Website. We do not link NPI from Web Beacons to PII without your permission.

Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

Google Ad and Content Network Privacy Policy

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following link:
http://www.google.com/policies/technologies/ads

Due to circumstances that are outside our control (i.e. internet transmission issues, web browser/web server incompatibilities, etc.), we may not always be able to detect and honor this setting. However, this does not change our compliance in any other way with our Privacy Policy.

How Information is Used

We use PII that you provide for our internal purposes, such as offering our services to you, confirming and tracking your order, subscription or registration; analyzing statistics and demographics; and informing you of new products, services, and offers as provided by us and/or our affiliates.

Our affiliates may have products, services, or offers about which you may be interested in receiving information and they may use the PII we have for you to contact you. If you don’t want to receive information from our affiliates, you can let us know so you’re no longer contacted by our affiliates about their products, services, or offers.

We may also combine information you give us online or through printed forms; publicly available information; and information we receive from other parties. We use this combined information for your online experience and to let you know about new products, services, offers, and other promotions.

To give you the best possible service, we may use our affiliates to provide contracted services for our business, including, but not limited to processing credit cards, hosting our website, shipping products to you, or advertising. In many cases, we will need to provide some if not all the PII you provide to use so our affiliates can perform these services. Our affiliates are only authorized to use your PII as provided within this Privacy Policy.

There are times that we may have to disclose your PII to comply with state and federal laws; to assist law enforcement and governmental agencies in preventing or investigating fraud or other crimes, or in response to a court order. In such instances, we will only provide the PII requested and your PII will only be used for legal purposes as opposed to marketing.

Finally, if we sold or transferred our business, we would transfer your PII to the purchaser as appropriate and might also retain a copy of your PII for any new business ventures we would start.

Changing Your Information

You may change your PII at any time using facilities found on our Website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request or contact us using the Contact us information found on our Website.

Opting Out of Sharing Information

You can always opt-out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

“Do Not Track” Settings

Some web browsers have settings that enable you to request that our Website does not track your movement within our Website. Our Website does not obey such settings when transmitted to and detected by our Website.

Change and Turn off tracking features in your browser. You can turn off tracking features and other security settings in your browser by visiting the following links:

For Internet Explorer visit: http://goo.gl/0taI7I
For Mozilla Firefox visit: http://goo.gl/IKxt9l
For Google Chrome visit: http://goo.gl/NQIkqE
For Safari visit: http://goo.gl/7XCOzL

Google Analytics Opt-out Browser Add-on. Google provides a free add-on to most major browsers that you can install to prevent your data from being collected and used by Google Analytics. Visit the following link to download the free Google Opt-out Add-on Tool: http://goo.gl/Ls82zv

Protecting Your Child’s Privacy

We follow the Children’s Online Privacy Protection Act (COPPA). Even though our Website is not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access our Website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our Website.

Our Email Policy

Our affiliates and we fully comply with the federal CAN-SPAM Act. You can always opt-out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Our Security Policy

We have taken steps to build our Website using sophisticated encryption and authentication tools to protect the security of your PII. When we collect your PII through our Website, we will encrypt your PII before it travels over the Internet using industry standards as establishing for conducting secure online transactions. We also use industry-standard technologies such as secure routers and firewalls to make sure that your PII is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.

Once we receive your PII, we have industry-standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse. We strongly urge you to protect any password you may have for our Website and not share it with anyone. You should always log out of our Website when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.

Use of Credit Cards

You may have to provide a credit card to buy products and services from our Website. We use third-party billing services and HAVE NO CONTROL over these services. We use our commercially reasonable efforts to make sure that your credit card number is kept STRICTLY CONFIDENTIAL by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Changes to Our Privacy Policy

As necessary to address changes in laws or our business practices, we may modify our Privacy Policy, in whole or in part, to address these changes. We will typically notify users by some message on our Website home page that our Privacy Policy has changed. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies. We encourage you to review our Privacy Policy periodically to make sure you still agree with it.

Questions about Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us at tridentweapondesign@gmail.com or call us at (909) 223-4248.

Copyright © Trident Weapon Design LLC. All Rights Reserved. This document, or any portion of, may not be copied or duplicated in any way without the written permission of Trident Weapon Design LLC.

 

Terms and Conditions

PURCHASING/CANCELLATIONS/RETURNS/REFUNDS:

It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, modifying, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.

It is the responsibility of the customer to know and be in compliance with all applicable federal, state, local laws and limitations related to the purchase of magazines in the locality in which the customer resides.

Lost Items

Trident Weapon Design LLC is not responsible for lost or stolen merchandise during shipping. Please contact the shipping carrier to open a case. Furthermore, Trident Weapon Design LLC will not be held responsible for package theft after delivery. Please contact your local law enforcement or carrier to resolve package theft issues.

*ORDER CANCELLATION POLICY

Orders placed with Trident Weapon Design LLC must be canceled by the customer prior to the item having shipped.

All cancellation requests must be made through the Customer Service Department through email: tridentweapondesign@gmail.com

You MUST provide the order # when contacting Customer Service.

If the item/package has shipped, the order may not be canceled, and the customer must follow all rules applicable to returns.

Please note that the return of the item/package will be made at the customer’s expense.

Canceled orders may not be reversed. All cancellations are final.

*RETURN POLICIES

If a defect of a firearm is discovered by the customer after shipment and transfer of ownership, the customer must contact customer service directly for replacement or repair.

Return shipping is solely the responsibility of the customer.

If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Trident Weapon Design LLC WITHIN 90 DAYS of the date of receipt of delivery of the purchased item.

REMINDER: ALL SALES OF PERSONALIZED PARTS ARE FINAL, AND ONLY RETURNS FOR REPLACEMENT WILL BE ACCEPTED. PERSONALIZED PARTS INCLUDE, BUT ARE NOT LIMITED TO MAGAZINE WELL ENGRAVINGS, CERAKOTE COLOR OPTIONS, HYDRODIP OPTIONS.

All returned items must be in the same condition as when they were shipped by Trident Weapon Design LLC and must be returned in original packaging.

The customer will be assessed a re-stocking fee up to 25% of the product sales price if the items are not returned in resalable condition, as determined in the discretion of Trident Weapon Design LLC.  Return items should be sent to 8414 Center St. Garrettsville, OH 44231.

SHIPPING TIMES:

Due to the COVID-19 Pandemic, and disruption in the firearm component supply chain, shipping times may vary for your order.

Current shipping is typically two weeks from your order date.

*NOTE- Custom Cerakote colorings are subject to a longer handling time.  Please allow a longer lead time for multi-color options.

WEBSITE TERMS:

We do our best to accurately describe the items we sell, but errors do occur.

Trident Weapon Design LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

Trident Weapon Design LLC is not responsible for website performance in any particular browser or the inability of a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

FIREARM SHIPMENTS:

***MUST BE 21 OR OLDER TO PURCHASE***

WE SHIP ONLY TO VALID FFL DEALERS.

PLEASE NOTE: FIREARMS CANNOT BE SHIPPED TO A P.O. BOX.

 The customer is responsible for knowing his/her state laws regarding lower transfers.

Contact your local FFL dealer with any questions regarding the sale or transfer of Firearms.

We recommend you contact your local FFL before ordering a Firearm to verify their transfer fee and to ensure they will receive your transfer.

The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

If you order a firearm, YOU MUST be:

1. A legal resident of the state in which you are ordering.

2.  21 years of age or older to complete the transfer through your FFL.

Please follow all directions prompted to you at checkout.  Once you have placed your order please have the FFL Dealer forwarded a copy of their FFL license to tridentweapondesign@gmail.com.  We must receive a copy of the FFL License in order to ship your product. We want to get to work on your order right away, so if we do not receive your FFL within 48 hours, your order will be canceled. If an FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Trident Weapon Design LLC. Additional shipping charges will apply to orders that need to be reshipped.

Trident Weapon Design LLC will not ship firearms to the following states:

California / Connecticut / Hawaii / Maryland / Massachusetts / New York / New Jersey / District of Columbia

*If you live in one of these anti-2nd Amendment states we feel bad for you, please move to America.

L.E.O Exceptions:

We love our Law Enforcement Agencies!

L.E.O’s must provide both their credentials and a letterhead signed by their department’s superior officer stating that the firearm will be used in the execution of the L.E.O’s duties. Trident Weapon Design LLC only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.Os.

Not all of the states listed may have L.E.O exemptions. Please contact us BEFORE placing your order.

Trident Weapon Design LLC does NOT ship directly to L.E.O’s; the order must go to an FFL. Trident Weapon Design LLC does NOT make exceptions for this policy.

 

SAFETY STATEMENT & DISCLAIMER OF LIABILITY

FIREARMS SAFETY

We believe that safe firearms handling is the most important consideration of anyone who uses firearms and ammunition. Please take a few minutes to thoroughly read and understand this instruction manual included with this shotgun. You should completely understand this manual before you practice loading, unloading, and firing with live ammunition. Remember, firearms safety does depend on you!

SAFE GUN HANDLING IS YOUR PERSONAL RESPONSIBILITY AT ALL TIMES.

DISCLAIMER OF LIABILITY

Trident Weapon Design LLC shall not be responsible for product malfunctioning or for physical injury, death or damage to property resulting from either intentional or accidental discharge of this firearm, its criminal or negligent use, improper or careless handling, unauthorized modifications or alteration, use of defective or improper or hand-loaded or (replaced) ammunition, or from its use for purposes or subjection to treatment for which it was not designed. For your safety, use only original high quality commercially manufactured ammunition in good condition that is appropriate to the caliber/gauge of your firearm.  Trident Weapon Design LLC shall not be responsible for product or its result from use of defective, improper or reloaded ammunition.

WARNING – LEAD EXPOSURE

Discharging firearms in poorly ventilated areas, cleaning firearms, or handling ammunition may result in exposure to lead and other substances that may cause birth defects, reproductive harm, and other serious physical injury. Have adequate ventilation at all times. Wash your hands thoroughly after exposure. Shooting or cleaning guns may expose you to lead.

WARNING

Prior to removing this gun from its packaging, and prior to loading and firing, carefully and thoroughly read the entire instruction manual which gives advice on the gun’s proper handling and functioning. However, your safety and that of others (including your family) depend on your responsible compliance with that advice.

GENERAL SAFETY WARNINGS

Careless and improper handling of your firearm could result in unintended discharge causing injury, death, or property damage. Safety must be the first and constant consideration when handling a firearm and ammunition.

Your firearm was designed to function properly in its original condition. Alterations can make it unsafe. Do not alter any part or add or replace parts.

Firearms should only be carried with the action open and chambers empty to prevent accidental discharge.

Always handle and treat your firearm as if it were loaded so you never fire it accidentally when you think it is unloaded. Never take anyone’s word it is unloaded. Always check it yourself with your fingers off the trigger and with the firearm pointed in a safe direction.

Never place your finger inside the trigger guard unless you intend to fire.

Water, snow, mud, excess lubricating oil or grease, or any other material can obstruct the barrel of your firearm. Always check the barrel of your firearm for obstruction before loading and firing.

Clean a fouled gun immediately to ensure its correct and safe function.

Keep the firearm muzzle pointed in a safe direction at all times. Never let the muzzle of a firearm point at any part of your body, another person or at anything you do not intend to shoot.

Always be certain of your target, and what is behind your target before firing.

UNLOAD ALL FIREARMS WHEN NOT IN USE. NEVER STORE A LOADED FIREARM.

Firearms and ammunition should be safely stored separately so that they are inaccessible to children or always make sure your firearm is unloaded and clear before cleaning, storing, or handing it to another person.

Always wear safety glasses while shooting to protect your eyes from injury by gun powder, gas, lubricant, dirt or metallic particles, carbon residue, parks, or other debris.

Always wear ear protection when shooting, especially on a range. Without ear protection, the noise from your firearm, and other weapons close to you, could leave a “ringing” in the ears for some time after firing. Repeated exposure to shooting noise could result in permanent hearing loss.

Do not shoot at hard surfaces, or at water. Bullets may ricochet and travel in unpredictable directions to strike you or an object you cannot see.

Firearms and alcohol do not mix. Never drink alcoholic beverages or take drugs before or during shooting, as this constitutes criminal disregard for your safety and that of others. Never use a firearm while you are taking medication unless you have checked with your doctor to ensure your fitness to handle your weapon safely.